Privacy Policy
Privacy Policy Statement for Noru Hotel
Effective Date: 6th September 2024
Noru Hotel (“we,” “us,” or “our”) is committed to protecting the privacy and security of our guests, visitors, and users (“you” or “your”). This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, book a stay, or engage with our services. By using our website or services, you consent to the collection and use of information as outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Includes name, email address, phone number, mailing address, payment information, booking details, and preferences.
Automatically Collected Information: Includes IP address, browser type, device information, and usage data collected through cookies and similar technologies.
Communication Preferences: Information on your preferences for receiving promotional materials or customer surveys.
2. How We Use Your Information
We use the information collected to:
Process and manage bookings, payments, and hotel services.
Communicate with you regarding your reservation, special offers, or important updates.
Enhance your experience by tailoring services and responding to inquiries.
Improve our website’s functionality and customer experience.
Comply with legal obligations and for business recordkeeping purposes.
3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to track activity on our website and store information about your preferences. Cookies help us:
Understand and save user preferences for future visits.
Compile aggregate data about site traffic and interactions to improve your user experience.
You may choose to disable cookies via your browser settings, but this may limit some functionalities on our website.
4. Sharing of Information
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with:
Service Providers: Third-party companies that assist us in managing reservations, processing payments, and providing IT or customer support services.
Legal and Regulatory Bodies: If required by law, we may disclose your information to government authorities or legal bodies to comply with legal obligations.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business transaction.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to:
Access and update your personal information.
Request the deletion of your personal data.
Opt out of receiving marketing communications at any time by following the instructions in the email or contacting us directly.
Request information on the categories of personal data we collect and how they are used.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those sites before providing any personal information.
8. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it.
9. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Noru Hotel
Triq Elija Zammit,
St. Julian’s, STJ3151,
Malta
+356 2189 6866
By continuing to use our website and services, you acknowledge that you have read and agree to this Privacy Policy.
